Redwood Post Acute Reviews

See what our patients and their families have to say

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Get some of your questions answered as you read reviews about Reedwood Post Acute. Our residents and their loved ones have impactful testimonials and insights about their experiences at Reedwood. Our top-of-the-line facility and our dedicated care teams can help you find health and healing. Read reviews or write one of your own!

All Reviews

4.5

31 reviews

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Profile photo of Naomi Pierce
Naomi Pierce on Google
17 days ago

I am very happy to know my mother is receiving top-notch care (and food!) at Reedwood. The peace of mind is priceless.

Business response 17 days ago

Hi, Naomi. Your feedback is highly appreciated. Thank you for the review!
Profile photo of KimMai Hong Khac
KimMai Hong Khac on Google
3 months ago

Enjoy my stay at Reedwood. Clean environment, super friendly and professional staff . Food far better than hospitals ‘, generous portion.

Business response 3 months ago

Thank you for taking the time to share your experience. We’re grateful you enjoyed our clean environment, friendly staff, and food quality.
Profile photo of Jack Belobrajdic
Jack Belobrajdic on Google
4 months ago

Business response 4 months ago

We are thrilled to receive your five-star rating, Jack! Your trust in Reedwood Post Acute means everything to us.
Profile photo of Erica Thomas
Erica Thomas on Google
5 months ago

We had a really good experience with Reedwood Post Acute, and I honestly don’t get some of the bad reviews. The team there was amazing to our loved one and to our family. The staff was kind, patient, and clearly cared. This place does a great job serving the Asian community, and that cultural understanding made such a difference in comfort and trust. It never felt rushed or cold — people actually took the time to check in and explain things. Skilled nursing care is hard work, and the team at Reedwood shows up and does it with heart. We’re very thankful for how they treated our loved one and wouldn’t hesitate to recommend them.

Business response 4 months ago

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Profile photo of Taylor Mitchell
Taylor Mitchell on Google
5 months ago

This building is filled with people that really care about the work they do.

Business response 4 months ago

Thank you for sharing your positive experience at Reedwood Post Acute. Your feedback is incredibly valuable.
Profile photo of Raihna Said
Raihna Said on Google
6 months ago

Coming from a prior acute hospital setting, I can pleasantly say this skilled nursing facility provides the utmost comfort and care to their residents and staff members. Reedwood Post Acute is organized, clean, professional, and provides exemplary care to all their residents and skilled patients on a daily basis. In house healthcare providers are available for residents providing around the clock care which include MD, Nursing (RN’s, LVN,), CNA’s Therapy PT/OT/RT/ST. Dietician, Podiatrist, Dentist, ENT, Ophthalmologist and any other supplemental care is added on as needed to provide optimal care. In addition, patients, are provided a variety of daily activities that they can participate in, social services, housekeeping, maintenance, dietary director, and so much more. Highly Recommend!

Business response 6 months ago

Our organization aims to deliver the highest quality patient care and become the employer of choice. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Profile photo of Lisa Han
Lisa Han on Google
6 months ago

Business response 6 months ago

Thank you for the positive review! We appreciate the support.
Profile photo of peggy spencer
peggy spencer on Google
8 months ago

This care facility has been wonderful to our sister. Very kind compassionate people from all nurses and physical therapists to the dietian. We would not hesitate to recommend it highly.

Business response 7 months ago

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Reedwood Post Acute!
Profile photo of Suni Kiczkowski
Suni Kiczkowski on Google
8 months ago

Where do I start. My mother in law came here to recover after surgery. The place is old outdated and stinky. The staff is cold, distant, and unapproachable. No one is ever at the front desk, to greet you when you arrive. The call button for a nurse is very outdated. You press a button for A light to light up outside of your room. It’s not like in a hospital where you talk to a nurse. You have to just wait for someone to come in and hope that they see the light and hope it’s not an emergency . And if you drop the call button, you’re out of luck until somebody comes in to check on you. I would never recommend this place to anyone!! and I can’t wait to get her home. The first night, she had to go to the bathroom, she ended up taking herself to the bathroom because the nurse was taking a long time, and she needed to go asap. I’m not sure where the four stars are coming from, but that’s a joke!!! Please go somewhere else!!

Business response 7 months ago

Hi Suni, Thank you for sharing your feedback. We take all reviews seriously and are committed to ensuring our residents and their families have the best possible experience. However, after a thorough review of our records, we have not been able to identify a patient or responsible party matching the details provided in your review. It’s possible this review may have been posted to our page in error. We encourage you to reach out directly to our Administrator at 503-232-5767 so we can better understand your concerns and clarify whether this relates to our facility or another location. We remain committed to transparency and care, and would appreciate the opportunity to speak with you directly to ensure all concerns are properly addressed.
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Ukiah Partnership LLC on Google
8 months ago

Older facility but excellent care and staff. Noticeably more organized, professional, and responsive than other nursing homes I’ve experienced.

Business response 7 months ago

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Profile photo of Erna Dzananovic
Erna Dzananovic on Google
8 months ago

This is a wonderful place to receive skilled nursing and therapy services. The team is passionate, hardworking, knowledgeable, and attentive to your needs. We provide daily activities, meals, therapies and resources to improve your well-being and overall strength to be able to safely and successfully discharge back home.

Business response 7 months ago

Erna Dzananovic, thank you for your kind words and this wonderful review!
Profile photo of Celia Cheung
Celia Cheung on Google
9 months ago

This is an excellent facility. All of the staff – nurses, physical therapists, administration were all very kind and so helpful. They really try their best to look out for all of their residents. The food is good as well. We also appreciated the small garden in the back. Overall a positive experience at Reedwood – thank you!

Business response 7 months ago

Celia, we are very happy we could provide you with a positive experience!
Profile photo of JJ CC
9 months ago

5 stars to staff and facility. Special thanks to Bridget, Phuong, Erna and everybody else that I don’t the names – Thank you.

Business response 7 months ago

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Profile photo of Jenny Curtis
Jenny Curtis on Google
12 months ago

The hard working staff here are all so friendly and competent in their skills! All the physical therapists know their jobs and improved my rehab significantly! The nurses and CNA’s were all beyond wonderful and always cheerful! The administration staff was first rate and always there to answer questions! All in all you couldn’t pick a better place for your rehabilitation needs! Thank you all so much!!

Business response 7 months ago

Hey Jenny, we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Reedwood Post Acute!
Profile photo of Luke May
Luke May on Google
12 months ago

Excellent administration and nursing staff. VERY CLEAN. One of the best buildings in the area.

Business response 7 months ago

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Profile photo of Mike Looney
Mike Looney on Google
1 year ago

Employees are not only extremely competent they’re also very friendly and treat the patients like family. Food is really good both Asian and American. PT people are amazing and quickly got me in shape and ready to go home. They made PT and OT both effective and fun. I can’t tell you much I enjoyed Physical Therapy, they are the best! I can’t explain how much I got out of my stay, significantly better after than before. If you’re looking for a place for a relative or even yourself this is the place to go.

Business response 7 months ago

Mike Looney, thank you for your kind review; we are happy to pass along your comments to the team here at Reedwood Post Acute. Your recommendation means so much to us and we’re so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Profile photo of Summer B
Summer B on Google
1 year ago

Reedwood is great! Clean facility, culturally competent staff, excellent care!

Business response 7 months ago

Hi Summer, thank you so much for your positive comments about Reedwood Post Acute!
Profile photo of Ryan Hartsfield
Ryan Hartsfield on Google
1 year ago

Great staff! Very caring and compassionate from the care staff to to social worker to the administration they’re all great!

Business response 7 months ago

We appreciate your positive review about your recent experience with us!
Profile photo of Hailey Beneker
Hailey Beneker on Google
1 year ago

Business response 7 months ago

Thank you for your kind feedback!
Profile photo of Ashley Pancoast
Ashley Pancoast on Google
1 year ago

Business response 7 months ago

Thank you for the positive review! We appreciate the support.
Profile photo of Cullen Thomas
Cullen Thomas on Google
1 year ago

Great skilled nursing facility. The team here is knowledgeable, genuine, kind and helpful. I would highly recommend if you are needing skilled nursing facility services or long term care.

Business response 7 months ago

We’re glad to hear we delivered such a great experience. If there’s anything further we can do for you, we are happy to help!
Profile photo of Amanda hart
Amanda hart on Google
2 years ago

Business response 7 months ago

Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (503) 232-5767 so we can discuss your experience further. We look forward to hearing from you.
Profile photo of Ded Hub
Ded Hub on Google
2 years ago

Communication: Poor communication between staff, residents, and families can lead to misunderstandings and dissatisfaction from CRM. Quality of Care: Concerns about inadequate medical attention or oversight can arise, particularly for residents with complex health needs. Activities and Engagement: A lack of meaningful activities can lead to feelings of isolation and boredom among residents.

Business response 5 months ago

Hi Ded, Thank you for sharing your feedback. We take all reviews seriously and are committed to ensuring our residents and their families have the best possible experience. However, after a thorough review of our records, we have not been able to identify a patient or responsible party matching the details provided in your review. It’s possible this review may have been posted to our page in error. We encourage you to reach out directly to our Administrator at 503-232-5767, so we can better understand your concerns and clarify whether this relates to our facility or another location. We remain committed to transparency and care, and would appreciate the opportunity to speak with you directly to ensure all concerns are properly addressed.
Profile photo of Angie
2 years ago

Business response 5 months ago

Hi, Angie. Your feedback is highly appreciated. Thank you so much for the review!
Profile photo of Andrew Thomas
Andrew Thomas on Google
2 years ago

This is a fantastic place to receive skilled nursing and therapy/rehabilitation services. The facility is clean and quiet, which makes for a great environment for recovery. The team is hardworking, knowledgeable, and attentive to your needs, ensuring you have what you need to be successful. They also have a unique program that caters to the Asian community, offering a culturally diverse dietary and activities program. I encourage you to come and tour the facility and meet the team.

Business response 5 months ago

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.